I had a great initial consultation with Dr. Dunn at the Aspire clinic in Houston. He took the time to go over everything and answered every one of my questions. My sister, who also came with me, had additional questions regarding her own fertility journey, and he took the time to listen and answer her questions as well. Following our consult, I had an ultrasound and my blood drawn at the clinic, which was very convenient and fast. Dr. Dunn went over the all the results with me in person and again, was very kind and took the time to explain everything to me. Overall, I had a great experience and would highly recommend Dr. Dunn and this clinic.

I wish I could give this place zero stars. My sister in law had an appointment today. Drove over an hour for the appointment. The address that was given for the appointment was wrong. She called the office for at 130, 1:45, 2:00 no answer to get instructions. I called at 2:15, 2:30, 2:40. I finally decided to hit the provider line and the lady had to connect me to the nurse because the front office did not answer. The nurse helped us get to the correct address then she was she could not be seen for a grace period of 15 minutes!! Are you kidding me. She drove and hour, don’t answer the phone, have to call the provider line to get help and then it’s her fault. As a women looking forward to this appointment to get answers on hopefully having a family and this happens. Such a bad taste from staff and the provider. Have to more compassion for your patients especially in a sensitive manner as Infertility!

Just got done with the long IVF and implantation process. Luckily, I had success. It isn't a walk in the park, but the staff at Aspire made me feel at ease when I was actually very stressed. I had a great experience overall and was sad to be discharged from the clinic to my new OB! I highly recommend Dr. Sabouni, who made this a very special process for us ❤️🏳️‍🌈

Don’t recommend them at all. The communication here is nonexistent as they don’t answer the phone or messages. Had my initial consultation for egg freezing in January of 2023, and my process was delayed in March due to their office not answering the phone/being responsive. After that, the process no longer fit my timeline/schedule so I waited and called to restart the process in November. Dr. Nurudeen said a nurse would be reaching out with a new timeline for me but no one ever did. Left a message to follow up and it was never responded to. I have since switched clinics and the experience has been 1000x better. Go elsewhere for your fertility needs.

I have difficulty with communicating with my care team via this prelude connect app. When I am trying to log in, It does not allow me. I can't view my messages or communicate with the team. I have complained many times, but they are not fixing the problem. I am regretting the fact that I chose this clinic for my care. I am sending them emails but they are not responding either. They are also not picking up their phone, as they tell you to leave a message but they are not returning your phone call. How is that going to work?