First, I would like to say to every couple that is reading these reviews, I feel your pain in having to go through this process, and I hope you soon don't have to do read reviews/stress about dealing with fertility clinics :).
I'm giving a 1 star review because I would like the negatives of this review to be looked into. Procedures, doctors and a good percent of staff are probably 3.5 stars.
Beware of the premature highly optimistic reviews you see here. If I had written a review after my first consultation I would have written how wonderful this clinic is and how overly satisfied I was.
If I could start from scratch I would do a thorough review of the doctors at aspire. I chose the first one, and I wish I chose one that specializes in our fertility factor. My experience has been that oftentimes the information is glossed over and if I don't ask specific questions, the Dr. will just push whatever they want to do. I was told after blood work and ultrasound's results she would provide a recommendation on the next steps. This was a lie. They want to do all tests regardless if you need them or not with little to no explanation. I got it done, nothing came back abnormal. At least we knew nothing was wrong, I brushed it off. Also, something to be aware is they pushed us to do genetic testing and if you don't need it (don't have family history) insurance won't cover it. I put on the forms to refuse this test as me and my partner didn't think was necessary.When drawing blood I was asked several times why I wasn't getting it done and stated the doctor is recommending it. Due to the pressure I had on the spot I agreed. It's difficult to go against the Dr. wishes/ recommendations, and they were extremely concerned on why I'm refusing it, so I cave in. We were billed $2,700 out of pocket for this. So, I would recommend to always check with your insurance and don't let anyone pressure you into signing something you don't want. Also, this test wouldn't increase the chances of conceiving. Is also not the test they do to pregnant women. Once you are pregnant you will get those tests. On the initial consultation, the Dr. stated this test is optional but highly recommended. It didn't feel optional. We moved on, and learned from our mistakes. We also were heavily pushed for IVF, again with no real reasoning. In most forums you could do at least a couple of IUIs. We found that suspicious. When you don't have a lot of trust on your RE, the recommendation doesn't mean much.
We pushed for IUI and the actual reason we are writing this review now is due to our experience we had a few weeks ago. We wanted to wait until we finished the whole process but found this to be unprofessional. We were scheduled for an IUI at the piney point location. We did a medicated IUI. I will say, the prep process went very smooth, I reacted well to the medication, everything was going very well. I have to say, I was starting to trust our Dr./clinic again. The receptionist/personnel at Piney Point didn't check us in and our procedure was delayed for over an hour. We were carrying the semen specimen from home (which is how the clinic told us we needed to do). I didn't think the clinic personnel care about the individual's success. Everyone is just a number, a number where their only interest is how deep their pockets are.
So with this, my advice is that, unfortunately, this industry is for profit, profit is the main driver. You could survive this clinic if you don't allow yourself to get pushed by staff. Always request to speak with the Dr. even if that means an extra consultation fee. Do your own research and check with insurance and make the decision on your own. This clinic will always try to get you to do the most extensive tests/procedures specially IVF. This is the procedure they can bill the insurance the most. We are still trying to survive it, but I wish I had this information beforehand so we could be prepared to haggle with these individuals.
The surgical staff members were not pleasant. I had an appointment at 10 a.m. I arrived early to complete the paperwork and entered the preparation room on time. However, I ended up waiting in the room for two hours! Every time I asked the staff, they did not provide a clear answer regarding the delay in starting my procedure. The entire surgical center staff appeared tired and lacked energy. I am really hesitant about returning to this place again.
Dr. Abdallah and the staff at the Sugar Land location are exceptional. They are informative, encouraging, and supportive through every part of the process. I highly recommend this clinic for anyone seeking compassionate care during their fertility journey.
Don’t know where to start, they have the best doctors and the best staff. Going through fertility can be difficult and they make it easy. Dr.witz was my doctor and he’s one of the most amazing doctors I have ever meet not to mention his kinda funny. He makes you feel at ease and always has your best interest. The staff is also phenomenal down to the phlebotomist. I went to them for 5 years and they never gave up on me and always tried different angles. Dr.witz has officially made my dream come true and I graduated. Definitely recommend them.
I’ve been a patient with Aspire ( former HFI) since 2021. The staff here are nice and always helpful.
Dr. Abdallah was my REI and he’s truly amazing and been with me and my husband every step of the way. He’s knowledgeable and really does his best to help create a family for his patients. Dr. Abdallah takes the time to listen and answer your questions without feeling rush or lost. I hear many successful stories from other patients that go to him and I am proud to say I am one of those patient.