I am getting billed twice. I have been calling for weeks. Please can someone call me if they see this. Edit: my information is in your system. I don't want to put my information on here. Jasmine from your front desk is aware of the situation and would be able to tell you my contact information

If you need reproductive services, Dr. Norian is who you want!! As an LGBTQ couple needing surrogacy to have a family and being unhappy with our two previous fertility clinics, we are so thankful we found Dr. Norian and his team! We now have an amazing 3 month old baby thanks to Dr. Norian and are starting our second journey! Dr. Norian and his staff are very knowledgeable, thoughtful, and easy to get in touch with. I especially appreciate how well the staff communicates with us and within their company. It's so refreshing to have everyone you speak to be on the same page about every aspect of your journey. I cannot recommend Dr. Norian enough!

I'm giving the one star to the coordinator and financial staff. Dr. Norian is amazing! But his staff will be the downfall of his clinic. My wife is already stressed about not being pregnant but the lack of communication from the staff and ghosting her for days even weeks just made her more stressed. This was near our house which was convinient but i'd rather take her somewhere they value her time. Heads up you'll be the one constantly following up on the staff to get some answers and update so be prepared. I feel sorry for Dr. Norian he's really great.

After having recurrent miscarriages my OB recommended HRC Fertility to help me get and stay pregnant. I write this review currently pregnant and a graduate of HRC fertility! The process is a whirlwind but HRC Rancho has the support system to help you every step of the way. Dr. Norian is very thorough and uses science that is evidence-based. He is compassionate and just as invested as the patient is in achieving the end goal which made us feel confident. IVF is not cookie cutter. It requires a specific protocol for every unique patient and Dr. Norian has got the magic touch. Shout out to Robin for the insurance piece. She was thorough helpful and made everything work. She also was patient and answered the gazillion questions I had when it came to the insurance and cash pay rates. She was my buddy and always asked how I was doing and we’d share stories about our kids. Also major shoutout to Sandy, my patient coordinator. I didn’t have the best experience with my patient coordinator at the Pasadena location so Sandy stepped in and I think she should lead trainings on how to care for patients. She’s organized, thorough, caring and on top of things. This process can be challenging and she made sure I was well taken care of. All in all a great experience! What we went through was already challenging enough and HRC provided the ease we needed to get us the baby we were longing for.

Michelle is fantastic she’s been there forever and is so kind and answers your questions. She’s there all hours of the day. She deserves a RAISE. She is so amazing and I’m so happy that she’s my nurse. I’m coming back for a third time because I’ve had such a positive experience because of her and Dr. norian. I never feel rushed she always takes her time to answer my questions and make sure I understand the medications I love her so much. Michelle needs a raise !