Dr. Prema is a good doctor but the staff are not. They didn’t even know my name and told me to pay a copayment of $100. I had to tell them that that was not my copayment so they proceed to tell me that I didn’t have an appointment when in fact I had the text message and the email with my appointment information. Then I had to wait about 20 min to see a nurse practitioner instead of the doctor when I had some issues that I needed to discuss with her and the nurse didn’t know about my medical history. So disappointing!

My wife and I began seeing Dr. Kolb and team at HRC after visiting another nearby IVF clinic and feeling the experience to be too transactional. My wife is in her mid 30's and had just recovered from surgery for severe endometriosis. In our first meeting, Dr. Kolb was warm and receptive but also transparent with regards to setting expectations. He made no guarantees and stressed that we may have to endure a long process given different health factors (specifically the efficiency at which we'd be able to produce healthy embryos). Throughout the process he and his team have been great. Jian (Jane), who was our coordinator and point of contact was always very responsive and on top of things, which was comforting. There were times in which necessary medication was delayed shipping from our pharmacy, and she was able to find solutions for keeping us on schedule. We "graduated" from HRC this month :).

Dr Wilcox and his team helped me with my fertility preservation. I highly recommend him and his team. One of the most important factors in selecting my doctor for me was communication, and they aced it. They (Dr. Wilcox, Teresa, Rachel, Tiffany, Cynthia and Nanette) were available when I needed them and they supported me. Tiffany is very gentle during exams and she takes time to answer all of the questions. I even asked her “do you think there are more questions that I needed to ask, but I didn’t?” And she gave me more answers to questions that I didn’t even ask. I hear from many people that the instructions for their injections and other medications are complex, I didn’t personally have any problems like that since team members patiently went over the details with me multiple time. I felt taken care of. I have already recommended this team to a family member and I recommend it to you, too. Of note, there were several staff members that were very kind on the day of the procedure. They made sure I feel relaxed and comfortable. I wish I could remember all of their names, especially the nice anesthesiologist who accommodated for restrictions on pain medications (she has a beautiful name that starts with N), and nurses Melissa and Judith.

I can't express enough gratitude for the outstanding care I received at HRC. My journey through IVF was not only successful but also filled with compassion and expertise from Dr. Kolb and the entire team. From the initial consultation to the joyful moment of a positive result, the staff at the clinic demonstrated unwavering support and professionalism. Dr. Kolb took the time to thoroughly explain each step of the process, easing any concerns and making the entire experience as smooth as possible. The personalized attention, the state-of-the-art facilities, and the genuine concern for patients' well-being set this clinic apart. The nurses and administrative staff were always available to answer questions and provide encouragement, creating a supportive environment throughout the entire journey. Thanks to the exceptional care I received, I am now on the path to parenthood, and I couldn't be happier. I highly recommend HRC and Dr. Kolb to anyone seeking fertility assistance. Their dedication, expertise, and success rates truly make them a top-notch choice in reproductive medicine. Thank you, Dr. Kolb, and the entire team, for making my dream of starting a family a reality!

Dr. Wilcox and his team were excellent. Nurse Nanette was especially helpful and responsive throughout this stressful journey! I was able to get pregnant after the first frozen embryo transfer. Dr. Wilcox is kind and attentive. I was very happy also that my appointments were on time with very little waiting. Unlike other medical appointments , with Dr. Wilcox you can expect to be seen at your appointment time without long waits. I really appreciated that! Also, if I ever had a concern Nanette responded very quickly. It made the process a lot less stressful. Thank you Dr. Wilcox and Nanette! Sarkis and I appreciate all your help!