I had a very disappointing experience at this clinic. Honestly, I wouldn't recommend it to anyone. It feels like all they care about is making money. You don't feel like a person there, just a number. The nursing staff hardly explains anything; they just put instructions on your patient portal and expect you to figure it out. And to top it off, they start billing you before you even get your diagnostic results! You hardly see the doctors, and they don't give you much notice when it comes to ordering medications. But the worst part was when they removed an order for genetic testing of my embryo without even consulting me properly. They went ahead and scheduled me for an embryo transfer, despite knowing I was at high risk for genetic abnormalities. When I questioned them, they just said it was because my husband and I seemed unsure about the testing during our consultation several months prior. It's like they don't even communicate with each other or me as the patient. Overall, if you're looking for a clinic that actually cares about you and your needs, I'd steer clear of this one.

In my experienced with Fertility clinics, IHR has the Best Patient Concierge ever!! They were very helpful, friendly warm, and organized. Linda A. always make sure she accommodates everyone! It's easy to communicate and schedule my appointments with them. Dr. Cohen was assertive, confident, and positive thinker, that gave us another level of hope! The doctor's here are very good, and has a high success rate! The medical staff were all professional and friendly. The financial staff are reachable and easy to talk to. I've been with IHR for a year now and all my experiences with them was pleasant. This Lakeshore location in Chicago is in a nice area, bigger, stylish, and clean facility.

I am so happy we decided to come to IHR for our fertility treatment. Dr. Cohen and his team were amazing! Any questions or concerns we had were addressed right away, either via the portal or phone call. I appreciate how honest Dr. Cohen was about treatment and how comfortable he made us feel. I am currently 17 weeks pregnant with our baby boy and cannot thank IHR enough.

I'm writing this review as I'm feeding my precious baby. IHR team is amazing. They're so organized and ensure that your morning visits are as quick and efficient as possible. Dr. Cohen is amazing! What I like about him is that he ensures that all your concerns are addressed and he never sugarcoats anything. He provides you with the medical facts with care. I was so happy with our experience and am so grateful for doctor Cohen and IHR team that gave us our precious baby.

My experience with IHR was great as my first transfer resulted in a beautiful baby boy . Dr Cohen was straight to the point in letting us know what our options were. After our consultation we were directed to register on the portal. This tool was so helpful keeping track of all our correspondence between ourselves and the medical staff along with our IVF cycles. The team was very responsive and matters were resolved quickly and efficiently. Both my egg retrieval and polypectomy surgeries went smoothly. My only issue was the front desk staff, one was always so snarky and would deliberately allow other patients before me which was frustrating. She did it multiple times and it started to make me feel a bit inferior as if I didn’t belong. I would be waiting 30-45 mins to get my blood drawn and someone who seems affluential walks right pass and get theirs done. It was in and out for them . Literally my only issue and that’s an EASY fix. Outside of that the nurses were professional, the team at the surgical center were always on the ball and doctor cohen was fantastic . Definitely recommend