IVF Michigan created the most amazing experience for our growing family. After years of trying with no success, we were referred by at least 4 friends who recommended Dr. Hammoud. From the beginning, the entire team was communicative, friendly, patient with our questions, and informative about each step in the process. The team on the office side and the OR side are excellent, and they've set the bar high for us as we graduate to our OBGYN... I wish we could stay here throughout the entire pregnancy! Special thanks to Michelle, Debbie, and Nicole for making a potentially stressful and anxious process into one that we will cherish. I cannot recommend IVF Michigan enough!

My husband and I went to IVF Michigan in Bloomfield Hills and worked with Dr. Hammoud. He was such a gentle and caring provider, and would recommend him, as well as his office, to any family member who needed help conceiving. The women in the office were outstanding and very supportive with what we needed. Thank you Dr. Hammoud and team for everything

As others have noted. The doctor's are friendly and informative. But their staff is pretty bad. As many others have noted, this is not a mistake. The front desk people and nurses don't feel a lot of need to be respectful and helpful. "Non-emergency calls can take up to 48 hours to respond to by nurses." Again, as others have noted, this is their intentional policy. Call that morning for help? Don't expect any answers for a good while, regardless of how much of a need you have for the answer.

Generally, IVF MI is an good place, based on my experience. But I have had a couple of instances that were not the best. Apart from one nurse (Nurse A*****) that I have encountered-can be rude and could show lack of compassion, the rest are generally kinder. The icing on the cake is this newer receptionist who decided to put me on hold when I called the COVID check-in number. I have NEVER been put on hold for COVID check-ins. It’s a VERY quick call and they let you come up in less than 30 seconds. However, this lady put me on hold for about 5 minutes. I literally walked from my car (parked at the far end of the lot), took the very slow elevator, then stood outside the clinic door and watched her (lady on the right) chat and giggle with the lady in the middle then got back to me on the call and said, “You can come up now.” No apologies, no explanations. She didn’t even ask me the COVID questions. She had to put me on hold for that?! As soon as she hung up, I walked in the door. She said, “You can grab a seat” in the most unfriendly tone. We go through a lot in this journey, I don’t think she understands that. She got time to chat while she puts us on hold. Pretty inconsiderate, in my opinion.

I HIGHLY recommend IVF Michigan and Ohio Fertility centers of West Bloomfield. The staff of trained nurses and doctors are absolutely top notch. They are kind and attentive, quick to respond and always helpful. During a time that is very emotional and sometimes very difficult, it was so comforting having a warm and caring staff to help answer my questions and put my fears at ease. I am pregnant with the miracle baby I have been longing for and it’s thanks to IVF Michigan and Ohio fertility center of West Bloomfield and Dr.Hammoud.