Depending who takes your appointment at the check in desk at FRM "Fertility Reproductive Medicine" you may get treated rudely and talked to as if your incompetent or unintelligent. Usually the ladies sitting at Desk #3 are extremely sweet,helpful, respectful and courteous. During my appointments I can always hear Desk #1 & #2 talk bad about the patients they were just talking to over the phone. These two desks 1 & 2 use dialogue unfit for a workplace, 1 of the ladies is always eating at her desk and taking my info and talking to me with food in her mouth. The smell of cigarettes is also noticable which is unacceptable in a hospital or medical setting. Dr. Jungheim is an excellent and a very nice and easy to talk to person, she makes the experience pleasant. Male patients are at this clinic as they are giving specimen samples to help create life. I've seen reviews stating it's "Eww" that so many men were at the clinic on a particular day. It's very normal for male patients to be alone in the waiting area at FRM.

Dr. Taryn Jain was my dr. But procedure was performed by Jessica R. Walter, MD and Jen Bakkensen, MD, they both are the best and amazing dr. Thank you so much for giving me best gift of my life, I had 2 failed IUIs and 1 failed fresh frozen off with FCI Clinic, switched to Northwestern hospital and found most amazing dr.

Very surprised by the reviews. Everyone that I have interacted with has been top tier, all of the nurses were super nice, I had pleasant experience with reception, no issues scheduling or monitoring. Because of NWM I finally felt seen and a validation of the cause (endo) which had been written off by so many doctors up until this point. Hopeful for the future and would gladly recommend doctors Boots, Jungheim, and Feinberg.

Please save yourself a lot of precious time and frustration and DO NOT seek fertility treatment at Northwestern. They are solely concerned with their success rate and making money, not providing care. The last straw was a $100 8 minute tele-med visit where the doctor wasn't interested in anything but pushing the use of a donor egg. And when we left to find a more helpful practice, they have REPEATEDLY sent the wrong and incomplete medical records. I wish zero stars was an option.

To say we have had a positive experience would be an understatement. My relationship with REI at Northwestern began in 2018 with Dr. Lia Bernardi and resulted in the birth of our now 3 year old son via IVF. We are now pregnant with our second child after another successful IVF transfer under the care of Dr. Lia Bernardi. I have had a wonderful experience with the nurses, on call providers, APNs, other fertility docs, and truly the whole clinic. I can't speak highly enough about this clinic. They always took the time to answer my questions, made me feel like I mattered, took my concerns seriously, and helped us create our family. Thank you all.