Aisha cannon was amazing!! The sweetest and most gentle blood draw I have ever had. Thank you!

Came here for the routine checks, glad they opened a location downtown! So much easier to get here. Thank you Aisha C for doing your job so well

Aisha C is magic at taking blood! Barely felt the “pinch” she warned me of which is such a nice surprise in a needle heavy process :)

Dr. Thornton is great however their business operates for efficiency not human care, like the other reviews say. Their doctor and care team are unreachable through call center. Email communication is slow. Process is not well explained. Questions get lost. Was supposed to begin the shots two weeks ago according to first consultation, but they’ve kept me in limbo due to some insurance check despite the fact that I’ve paid for the procedure in full already. It feels like pulling teeth trying to get answers. They need to change their operations so patients feel treated with care and reassurance through process.

operates like a giant factory, very impersonal, with poor communication with patients. fwiw, i am a medical provider and not new to the hurdles of obtaining healthcare in nyc but i am surprised at the poor level of service for a cash pay procedure. wish i’d read the reviews in advance prior to my treatment here. if further treatment is needed, i will be going elsewhere.