Shady Grove Fertility was the best decision I made for our fertility journey. The process was easy to navigate with incredible support along the way. Each decision and milestone was met with the upmost care and regard. The medical team is truly amazing - I did not meet a single staff member who I didn't feel like the most important patient in the room. To name a few, the phlebotomist/MA Zhannat, the sonographer Stephanie G and my fellow Dr. Laura Zalles, my nurse and daily supporter Leah and my incredible doctor - Dr. Roeca was there for every question, decision, step and support along the way. We had great success and without a doubt would not be in the same position without this incredible team and care we received. I will be referring everyone to Shady Grove based on my experience.

We had the best experience with Shady Grove and Dr. Polotsky. After two years of trying to conceive naturally, we were pretty stressed when we started the process but the whole team made everything easy and calmed our nerves right away! Dr. Polotsky and his level of follow up and care at every step of the way was incredible. Nurses, ultrasound techs and everyone involved gave enough information at the right times and were always around to support with injection questions even after hours. From egg retrieval to implantation, it was all truly more than we could have asked for. We can’t wait to be back for baby #2!

Absolutely incredible experience with Janice at Shady Grove Fertility! Although I’ve only spoken to her on the phone, her customer service is top-notch. She’s kind, patient, and really took the time to answer all my questions, making me feel heard and supported. It’s clear she genuinely cares about her patients and goes above and beyond to ensure everything is smooth and clear. I’m so grateful for her help, and I truly appreciate how she made what could have been a stressful situation so much easier.

Overall a pretty mediocre experience. We pursued IUI through their services and my doctor went on leave (don’t blame her for it) in the middle of my experience and I never felt like the communication was very intentional or timely after that. I’m not sure if it was a staffing issue but my experience felt clunky especially because I had Kaiser insurance. There was quite a bit of miscommunication between the nursing team and my insurance which affected the timeliness of my medication and treatments being available. I also had to reach out and take initiative to hear back multiple times after my treatments and visits to learn about what they had decided. Nice staff, but follow up was lacking and ultimately I didn’t feel that I was seen as much more than a random person who wanted to get pregnant. Even after failed attempts with the IUI I never got a call or follow up communication to check in or ask about desired next steps. I guess I would love if my care team had leaned in a little more to take care of me and understand my needs. Even an automated email checking in would be nice. It just felt so impersonal, rarely interacted with a doctor and not what I would have expected from a fertility clinic. 😔

Where do I even start? Whewwwww our experience at Shady Grove Fertility Denver was amazing, but what made it perfect just for my husband and I was Dr. Polotsky, the nurses, the care coordinators, the surgical unit, the financial department, and the front desk team!!! We couldn’t have done this without any of them! Dr. Polotsky was there every step of the way from the beginning to the very end, and I mean very end I got a call on a Sunday from Dr. Polotsky to kindly congratulate me on graduating the clinic and to celebrate my very last ob ultrasound with shady grove! Dr. Polotsky was transparent in everything and anything that went on in our journey. His honesty is what allowed our trust for him and his team. Dr.Polotsky’s optimism, dedication, care, and positivity is what kept me hopeful and calm. He is sincere and genuine, and while he was very professional he didn’t hesitate to make us laugh with his humor! Dr. Polotsky actually cares and we could feel it!!!! I won’t forget along side him were the other wonderful Doctors; Dr. Roeca, Dr. Clain, and Dr. Lersten who assisted in procedures and ultrasounds! They were absolutely awesome!!! I want to give a special shout out to Monica my nurse who has always been so prompt in getting back to me either through the portal or on a phone call. I never had to wait for a response and that is huge especially when your waiting on results, or information regarding your treatment, she has always been so kind, thorough, and knowledgeable throughout my experience thank you Monica!!! IVF isn’t easy, but with this team it was a pleasant experience, I was so scared and didn’t know what was to come but as they navigated WITH us through this journey we knew we could do it! We knew we could get through it no matter the outcome! After a long year of treatment, ultrasounds, procedures and OUR team’s dedication, time, energy, care and knowledge we are so thankful and pleased to announce that we are pregnant!!!! We will be 9 weeks in 2 days. Thank you Shady Grove Fertility Greenwood Village, and Central Park! We will be seeing you again for baby number 2 very soon!