Had a consult in July, I forget her name though. The office itself is clean and relaxing. I was turned off when I sat for nearly 20 minutes waiting for the doctor. Had consult, and she immediately told me I NEEDED to do IVF. (Never had any imaging, bloodwork, etc. done so unsure as to why she came to this conclusion). She sent me on my way with no insight to my situation or next steps. Extremely confusing since I had no idea what to expect. I was also told my insurance covered the consultation, but am still getting billed from SGF. I ended up moving on to another provider and couldn’t be happier. Update: Replying to the generic reply from SGF: save it. I have 0 desire to reach out to you, when you have an issue with my review or actually cared you could’ve called or emailed me directly. I’m not removing my HONEST review.

Deeply disappointed! The staff have no regards or care for patients with respect to the billing and costs! I was scheduled for a specific date and testing, additional testing was ordered by mistake! They billed my insurance and kept sending me the bills for remaining balance, for a testing that must not have been ordered to begin with! My nurse kept telling me that they were going to take care of it but yet the billing department kept sending me the same bill! Still working on resolving the matter! Multiple phone calls, long wait times! Absolutely unprofessional!

The entire team at Shady Grove Chesterbrook was amazing. From our first appointment, Dr. Sasson was so knowledgeable and explained things in a way that helped us understand the process down to each detail. This entire experience is so emotional but he does a great job of presenting you with the facts and your options and letting you decide what’s best for your family - without putting any emotion into it, which we greatly appreciated. When we “graduated”, we were SO excited but also sad to leave the nurses who had taken such great care of us. Thank you to the team for your patience and support throughout the process, and for giving us our greatest gift! If you are in a position where you have to consider fertility treatments, I would absolutely recommend the team at Shady Grove Chesterbrook!!

Shady Grove Fertility in Chesterbrook, PA, exceeded all expectations! From the moment I walked in, I was greeted with amazing customer service and zero wait time for appointments. The staff's friendliness and warmth added to the welcoming atmosphere. Dr. Schumacher's expertise and guidance were invaluable throughout my journey. Nurse Nikki Yeager truly stood out. Her incredible communication skills, coupled with lightning-fast response times, made navigating the process seamless. She went above and beyond to ensure my husband and I felt supported every step of the way. Thanks to Shady Grove's exceptional care, we're expecting our miracle baby in September 2024! I wholeheartedly recommend Shady Grove to anyone seeking fertility assistance. Thank you for making our dreams come true!

I cannot say enough amazing things about Shady Grove. I have worked with Dr. Sasson, his god send of a nurse Chelsea, and sooooo many other nurses such as Kelly Y (ily!!), Erica, Carrie and more. Even their anesthesiologist is phenomenal and makes you feel at ease. I’m beyond thankful we have such an amazing clinic near us to utilize. You’ll no longer feel like a number here, you’ll feel like you are apart of a family. Being in the medical field myself, I know how rare it is to come upon a site that not only wishes your dreams will come true, but they will actually do everything physically possible to make it happen.💕