THIS PLACE CLOSED ITS DOORS WITH OUT ANY WORD TO PATIENTS! So unbelievably pissed off at this dr office. like others, my husband had an appt on Tuesday this week and we got a text message Monday night canceling it with no option for reschedule. So i was calling for 2 days straight as well as sending messages inside the patient portal and no answer. How do you just close on all your patients hopes and dreams with out some sort of reach out like "hey we are closing, but you can go to this office for your continued care" now we all have to start over on what is already a VERY emotional situation already. If any one is starting a class action lawsuit, let us all know !

Up until Saturday I’ve had great service. Clear communication and confidence in this company’s ability to do my transfer seamlessly. All was well until I received a call that my embryo transfer for April was cancelled due to them not renewing their contract with their embryologist and lab. I had to stop my medication immediately. I’m also coming from out of town so had to cancel my flight and accommodations resulting in a huge monetary loss. It’s now Tuesday with no communication on what’s next so I feel as if I’m in limbo. The emotional set back this has caused my husband and I is devastating and I have no closure or answers. I’m disappointed that a company with this much recognition let a contract lapse and their business essentially halted until further notice. Please reach out to your patients whom this has affected so we can know next steps.

I really wish I could give this a good review. We had an overall positive experience during our time using this clinic. The staff were mainly great. Unfortunately after our embryo transfer the IVF coordinator was extremely careless and didn’t inform us of an VERY important dosage change to one of my medications. And brushed me off like I was over reacting when I was upset about their lack of communication or effort to inform us. They made no efforts to rectify the situation at all. I 100% believe if we were informed in a timely manner we wouldn’t have had a failed cycle and we’ll never be using them again. I would hate for anyone else to spend THOUSANDS of dollars and this happen to them as well.

*Please see edit at the bottom.* I had very positive experiences here from 2020-2022. We went through a lot of testing, procedures, losses, and ultimately became pregnant on our own and had exceptional first trimester care through Nashville Center for Reproductive Health. A huge reason why we have a living baby is because of Dr. Dyer and his attention to detail. More recently, my experience has been the exact opposite. The old staff has been replaced by nurses who have no compassion or empathy for patients. Nurses who promise to call first thing, who do not. Nurses who seem to have no experience dealing with women who have experienced multiple miscarriages. Nurses who are unprofessional. Communication has gone downhill fast. For as much as patients pay for these services there are many more options to choose from in this area where you will be treated with respect and compassion. If a reason for your infertility is recurrent miscarriage I do not recommend this place, if you get pregnant on your own they will now do nothing to help you stay pregnant anymore. I guess they only care about you if you spent money on their procedures. After writing the office about my experience they have apologized multiple times and made it right. I appreciate knowing that they took the time to make a wrong situation right instead of just sweeping it under the rug. The fact that they listen to their patients and advocate for what was best speaks volumes.

Dr Vasquez and his staff is absolutely amazing. He cares so much for us and our pregnancy. This is the best Dr in Nashville. So kind and cares for his patients like they are family. I cannot say enough about how much we appreciate him and his team. Wonderful kind people.