Wonderful/compassionate staff, clean and welcoming office, and very knowledgeable doctors! Highly recommend.
(Special shoutout to Dr. Delaney and her team)
My husband I went here about three years ago. Our experience was not pleasant. There was a lot of miss communication between our insurance and heartland. I had a lapascropics surgery scheduled before I transitioned jobs but had to cancel that due to miss communication from a nurse to send my Covid test to. They did not provide the correct address and because of that had to be turned away because they did not get the results and other complications from that as well. Plus the whole year my husband and I went here we had nothing definitely diagnosed besides possibly a blocked tube doing the dye test. After that year my husband and decided to take a break from even trying. We felt so defeated after heartland. Recently we went to Omaha obgyn and associates and had two rounds of IUI done with no luck but by surprise after those treatments that following month we tested positive!! Needles to say I would not recommended this place. They do not follow through or communicate and are very biased. I’m just happy we went somewhere else where things were accomplished without feeling uncomortable.
I went here in 2021 after my husband and I had been trying for 13 years with no pregnancy at all. We had my husbands sperm tested and it was very low, so we thought that was the problem. He had a varicocele, but the urologist they work with and they said IVF was the only option, which was so confusing to us we got a second opinion, which was just "yeah, IVF" (which kinda tells you something about the fertility industry tbh)
They had me do hormonal testing through my doctor, and said my egg reserves and everything was normal with me. I thought it was weird that there was NOTHING wrong with me, as I was 34 at the time and had been trying since I was 22, but thought maybe his semen was really just that bad. They did my hystosonogram and found a big polyp in my uterus, removed it, and then we waited until December when we could get a good sample from my husband. They did zero further tests on me.
My doctor was Dr. Weedin, but she didn't do my procedure because she was on vacation, so it was done by Dr. Gustin. They got 9 eggs (I think) from my procedure. The call the next day, probably one of the worst days of my life, Dr. Gustin told me that not one egg fertilized normally and that it appeared my eggs were "poor quality". I couldn't have a follow up appointment until after the new year (so that Christmas was fun), and Dr. Weedin was still out, so I met with Dr. Gustin and she told me that my eggs didn't look good and there was a lot of "debris" (still not sure what that means, my current doctor also doesn't know what she meant by that).
She recommended another cycle where I take birth control for the cycle before and then growth hormone. I started that in February and it made me so sick - I started the first day of my period as they told me, and I didn't STOP bleeding until I stopped three weeks later. I ended up FINALLY speaking with Dr. Weedin near the end of February. All she would talk about was my husbands sperm being bad and we need to do a surgical extraction. I asked about what Dr. Gustin said about my eggs not being good quality and she said "I don't know, I didn't see them" and was in general pretty dismissive that there might be anything wrong with me. We couldn't afford the extraction, so we decided to wait until we could.
I was so uncomfortable with what happened that next year I decided to look into maybe getting my husband help without IVF. I had heard good things about Pope Paul VI, so I went there to see if they could assist with male infertility. During my first appointment there, they asked more questions about my cycle than I'd ever been asked by any doctor in my life. At the end, she rather matter of fact-ly said "I'm pretty sure you have Endometriosis"
They ran actual full hormone panels and said things were definitely NOT normal, started me on thyroid meds, and I had a laparoscopy the found - guess what! - severe Endo completely wrapped around my ovaries, to the point where they are almost entirely adhered to my pelvic sidewall. I also have it all over other places too. I'm having surgery to remove it in January.
I wrote this long review because I think it's important that women know that you need to advocate for yourself and just because a doctor says there's nothing wrong with you doesn't make it true. With how much Endometriosis is related to infertility (over half of women with infertility have Endometriosis), it is almost malpractice to me that they would completely ignore the possibility that I had this - especially after the first failure, and when severe Endo is specifically known to make IVF success rates so much lower!
I cannot guarantee that I'll get pregnant after the surgery, but I'd rather actually fix something that's wrong with me that get my hopes up for however many cycles my insurance covers. I really felt like they were trying to just run me through as many cycles as possible, and I know in my heart, especially seeing what condition my ovaries are in, they would have been unsuccessful.
So... Yeah. 0/10, would not recommend.
We love Heartland!
Our experience was wonderful and we are eternally grateful for the attentive care and unwavering support of the staff.
Special shout out to Team Delaney. The medical expertise and care plan were excellent. Even more, the emotional support, understanding, hugs, and love helped carry us through one of the most challenging times in our lives.
Thank you for everything, Heartland!!!
Everyone here was so amazing when me and my husband were trying to get pregnant with our first baby. So supportive, helpful, and friendly! They truly care. We have our first baby on the way and couldn’t be more thankful. I cannot recommend them enough!