The doctors and nurses are professional and punctual. The one big challenge was that you do not get a lot of face time with the doctor. We met the doctor 2-3 times through the whole cycle which becomes hard especially in a difficult time. Update: While it was difficult to get a more personal experience, we were able to get a successful result, so would still recommend to anyone

This clinic gives passable care; I'm sure Dr Morin is qualified, although he is incapable of giving a straight answer, even to a straight question, about how to maximize one's chances of success. It does deserve to be noted that he is a nice man with a good bedside manner. One star because the professional guidance in making tough decisions is amorphous at best, and because the billing at this place is a disaster- you will continue to get bills for months after you've paid everything you owe and have completely severed your relationship with them. read the Yelp reviews- I'm not the only person this is happening to at this practice. The last time this happened we were told by the main billing office in NJ that "RMA Northern California didn't communicate with us that you'd paid your bill off". After one too many "you can do whatever you want" answers from Morin, we switched to Pacific Fertility Center in Los Angeles and couldn't be happier, and I'd recommend anyone reading this do the same. Haven't received a single erroneous bill from them, and our baby is 7 months old.

I froze my eggs last autumn and had an amazing experience with RMA. This clinic is super organized, runs on time, and uses a messaging platform that makes communication seamless. I had actually scheduled a consultation with a different clinic before and I am so glad I changed because the improvement when I switched to RMA was drastic. Perhaps more importantly, the entire staff is so professional and kind. Laura, my nurse, was easily accessible and a wonderful support system throughout the process. Dr. Noel was also outstanding! She is an incredibly talented physician who is personable, warm, reassuring, and has a lovely bedside manner. She is truly invested in the outcome of her patients. Initially the process wasn't going how I had anticipated. Dr. Noel talked to me for over and hour, reassured me everything was ok, and helped me to create a game plan. During my next retrieval the outcome was significantly better and things continued to improve from there. I cannot recommend this place highly enough. :) Thank you RMA for making this potentially daunting experience so effortless and enjoyable. 🙏💕

Much belated update to this review: we ended up getting pregnant naturally and now have a healthy baby!! Dr Kaser and team were there from the very beginning, keeping tabs on my hormone levels and we saw the first heartbeat at the RMA offices. At a certain point in the pregnancy Dr Kaser said I should move on to OBGYN care — I would’ve hung on if I could! So grateful to RMA and can’t recommend Dr Kaser and this amazing, empathetic, and talented group of doctors enough for anyone trying to get pregnant and it hasn’t been straightforward. — original post: After not getting the support I needed from my OBGYN or Spring Fertility, I was recommended RMA by a coworker and have had a great experience so far. Dr Kaser, Kristen and team are so caring and respond right away to my questions on Spruce, their messaging app. Dr Kaser just performed a polyp removal for me and so far I'm healing well. I also just got a blood panel back and Dr Kaser was able to walk through the results with me over Spruce whereas other practices (my OBGYN for ex) would've made me schedule an appointment to review results. They also came through when I had issues with getting my hormone panel over memorial day weekend. Every day/month counts when TTC since our cycles need to be monitored for hormone levels and RMA gets that. They somehow reply to messages after hours and over the weekend, going above and beyond for their patients. Finally it's super easy to schedule with them which is so important so you don't miss a month waiting around for a lab or procedure that has to get done on a certain time frame of the cycle. So far RMA has really exceeded my expectations as a practice and I really appreciate how they look after their patients!

RMA SF and Dr Martha Noel are truly the best! We came to RMA after a failed round at another SF clinic, where we hardly had any communication directly with our doctor after the initial consult. Dr Noel came up with a super detailed plan and addressed a lot of our worries about what had gone wrong the prior round. She was always super responsive on spruce as was our nurse Sophia. We were amazed at how much direct interaction we had with our doctor after our prior experience and felt very well taken care of throughout the entire process. RMA was also super accommodating with our schedule (work travel, needing early or late monitoring appointments, etc) and was able to start our cycle super fast. Dr Noel even came in on her day off to do my retrieval herself, and she did most of my follow up ultrasounds after my transfer. We had amazing results and a successful first transfer (now 28 weeks pregnant). Would highly recommend RMA to anyone!